Michael Brown in Wikipedia
If I had to give him a grade for his performance, I would say B-.
That's pretty typical. You're always trying to get someone's attention.
People are getting the help they need.
FEMA has pre-positioned many assets including ice, water, food and rescue teams to move into the stricken areas as soon as it is safe to do so.
That's why I now have complete cooperation from the military, ... I have everything I need to ramp this up and do what we have to do to secure New Orleans, to take this urban area and make certain it's secure, get people out of here, and start the recovery process.
Good customer service and smiling service should occur the minute people walk into the door. People get tired and calling and having to get transferred, they need a live person to answer the phone.
I am the state.
(September 05, 1638 - September 01, 1715)
A kiss that is never tasted, is forever and ever wasted.